Contact
Whether you are in the early stages of thinking about care or already have a clearer sense of what may be needed, we would be glad to hear from you. There is no obligation and no pressure. We will listen first and take things at a pace that feels right for you.
Contact details
Our administrative base is at Neptune Court, Vanguard Way, Cardiff, CF24 5PJ. This address is used for administrative purposes and by staff and professional teams. It is not open to the public. For all enquiries, please use the phone number or email address above.
If you contact us outside office hours, please leave a voicemail or send an email and we will respond on the next working day.
If you would prefer us to call you, fill in the form below. Include the best number to reach you on, a preferred time to receive a call, and a brief note about what you are looking for. We will be in touch within one working day.
We provide care across Cardiff and the Vale of Glamorgan. Our teams are based locally and familiar with the communities they support.
Grangetown, Canton, Pontcanna, Roath, Cathays, Butetown, and surrounding neighbourhoods.
Llanishen, Whitchurch, Rhiwbina, Lisvane, Tongwynlais, and nearby communities.
Llandaff, Fairwater, Ely, Rumney, Trowbridge, and adjacent areas.
Barry, Penarth, Dinas Powys, Cowbridge, Llantwit Major, and the surrounding coastal communities.
If you are unsure whether your area is covered, please call us. We would rather give you a direct answer than leave you wondering.
What happens next
Contact us by phone or email in the first instance. We take all concerns seriously, look into them carefully, and respond as promptly as possible.
If you feel your concern has not been resolved to your satisfaction, you have the right to contact Care Inspectorate Wales at www.careinspectorate.wales or by calling 0300 7900 126.
Healing Hands Healthcare Limited is registered with Care Inspectorate Wales, Registration No. SIN-00016301-MJQN. We welcome enquiries from individuals, families, and professionals who want to understand what we offer.
